Frequently Asked Questions
Everything you need to know before hitting the links.
How do I know which golf club length is right for me?
We provide a comprehensive sizing guide based on your height and wrist-to-floor measurement. If you are between sizes, we generally recommend consulting with our pro-staff via live chat for a personalized recommendation.
What is your return policy on used golf clubs?
We offer a 30-day playability guarantee. If you aren't satisfied with your new clubs, you can return them for store credit, provided they have not sustained structural damage beyond normal fairway wear.
Do you offer custom club fitting and loft/lie adjustments?
Yes, we offer custom specifications for major brands. You can select your preferred shaft flex, grip type, and loft/lie adjustments directly on the product page before adding the item to your cart.
How long does shipping take for personalized golf balls?
Customized and logo-printed golf balls typically require an additional 5-7 business days for processing before they are dispatched via your selected shipping method.
Are the products sold on Golf Store authentic?
Absolutely. We are an authorized retailer for all brands we carry, including Titleist, TaylorMade, Callaway, and PING. Every product comes with a full manufacturer warranty.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on the destination and package weight.